To reserve your road bike rental, you can call us at 949-484-6409 or use our online rental form.
We will take down your contact information, the size bike(s) you would like to rent, the dates, and delivery/pick up location. We add the details of rental to an invoice and email it to you for payment. We request full payment to reserve your bike. The deposit is refundable (less $25) if you cancel the reservation more than 72 hrs in advance of the day of delivery.
On the day of your rental, we bring the bike directly to you and we work with you to make sure the bicycle is set up properly, and fits you. This process will take approximately 15-30 minutes.
We make a credit card imprint of your credit card that serves as your deposit, and you will be asked to sign a waiver. If you are under the age of 18 please make sure that a parent or legal guardian is with you to provide signature and credit card.
At the end of your rental period, we will pick up the bike at your convenience and review that the bike is in the same condition as when it left.
***TERM AND POLICIES
A rental day is considered any part of a single day that you have possession of the bicycle.
Once you have taken possession of your rental bicycle, you are responsible for the fees for the number of days you reserved the bike. Please, do not ask for a refund if you decide to return the bike early.
An imprint of your credit card is required as a security deposit for the bicycle.
Should you choose to purchase one of our bicycles, we will discount the price of the bicycle by the amount of your rental cost..
Cancellation policy: Cancellation requests within 72 hours from your rental start date will be refunded less $35 for processing. There will be no refunds given for cancellations made inside of the three day window.