Yelp Reviews

Open 7 days-a-week

Had a great experience at Synaptic Cycles. Great location, great knowledge base, great selection of bikes and great customer service. The owner even helped me put on my bike rack in the rain. That's going above and beyond.
Leslie W.
Chicago, IL

These guys are awesome! Great, quick service on my bike for affordable prices! Would go again, and highly recommended.
Damien E.
San Clemente, CA

My husband and I rented the electric bikes today. We had an AMAZING time! Shawn was awesome! He explained everything very carefully, allowed me to make sure I'd be comfortable on the bike.(I have a fractured toe & a bruised hand) The price was fantastic, and Shawn allowed us to ride a little longer than expected. We will DEFINITELY be doing this again Very soon
Regenia H.
San Juan Capistrano, CA

Went in for some help with bike wheels and the service well exceeded my expectations. Great customer service. I will always come back and will always highly recommend to anyone looking for an exceptional experience.
Mary S.
South San Jose, San Jose, CA

Shawn was very welcoming, great bikes, such a fun experience on the electric bikes. Great quality, clean, and gave us route directions. Was a fun sunny SoCal day and glad we found this business. We will be back.
Hana A.
Newport Beach, CA

I took my family to rent bikes from Synaptic Cycles recently and had an amazing experience! The bikes were in fantastic condition and the staff was extremely friendly and helpful. Olivia was knowledgeable and super clear when giving us directions and helpful tips. We can't wait to come back!
Gina M.
Beaumont, CA

First time renting E bikes as LOCALS and wow!!! We paid $50 to have two bikes dropped off at the house to test them out for the day with friends who already bought some... we literally rode them ALL day! My husband is tall and we rented one with phat tires and it held him comfortably and had a ton of power! The guy at the shop we spoke to was so helpful and the guy who delivered the bikes was awesome showing us how to use them and they even came back to pick the bikes up. Worth every single dollar only wish we did this sooner. We already called family and friends and are getting everyone to do it asap - what an amazing day and an amazing experience. This place has the best selection of bikes to chose from and total VIP service! The bikes were in PERFECT condition and they even come with a saddle bag on back to throw your gear in! Book it! Sooner than later!!!!
Adrena R.
Tustin, CA

Best day ever. I no longer want to rent a car; I only want to travel around Dana point and San Juan Capistrano and laguna Niguel by e-bike. If you're looking to rent, synaptic cycles is the PERFECT place: reasonable (just pay for the all-day; it's so much fun and there are so many ways to explore the area). It's also well-located (perfectly actually because there is lots of room to practice riding before taking off for the day if you've never ridden an e-bike before). And the owners are friendly and extremely responsive.
Xta F.
Houston, TX

During our trip from Chicago to California, we had planned to rent bicycles and take in the views. Our friend here in California suggested renting electric bikes. But we knew nothing about them. Shaun @ Synaptic Cycle , was a phenomenal help. He sized the bikes to each one of us. Upon finding one bike was a little too tall for my wife, he replaced the post and seat so it would be a little bit shorter. The bikes had a lot of power for some of these hard hills. The controls were easy to use. And the trip was a success. We've not only recommend Synaptic Cycle rental. . . We're coming back! Thank you again, Shaun. Brian & Sue Wadas
Brian W.
Channahon, IL

Fantastic fat tire e bike experience! Thanks to the folks at Synaptic for setting me up on a great fat tire e bike. I appreciate your attentive service and answering my questions as a first time e bike rider. I will be back ! Check this shop out when in Dana Point. The best way to see the coast.
Andy M.
Cincinnati, OH

I am in the market for a new bike, so I thought I would try one as a rental first. The staff here were very friendly and knowledgeable. I believe the owner was the man I spoke to. He graciously gave of his time and answered a bunch of questions about the different styles and quality of bikes out there. Thanks for your help!
Nicholas W.
Orlando, FL

I am updating this review because the owner asked me to give them another chance, which I did. They took great care of me and helped get my bike back to where it needed to be. My previous review was based on miscommunications and growing pains which have been resolved. The shop is clean and the staff is friendly. I'll be returning.
Christian R.
San Clemente, CA

This place is awesome..! I would highly recommend this shop, great customer service nice clean bikes to fit the whole family.
Ryan E.
Henderson, NV

We had an amazing experience with Synaptic Cycles! Before renting, I called several times with questions about bike sizes and the drop off and pick up services and they were always pleasant and patient! Steve was awesome when dropping off and picking up the bike. We will absolutely rent with Synaptic again!
Adrianne S.
Glendale, AZ

Shawn, the owner, knows A LOT about bikes. Not only does he rent high end road and e-bikes but he is great at repairing them as well. My mom and I rode here to have our Murf looked at. He put it right up on the rack and had it fixed in less than 30 minutes. He did a great job and we were super impressed. This is where we will be bringing our bikes from now on for any service needs. He is fairly priced and very professional. Thank you so much Shawn!
Sarah C.
San Francisco, CA

Great, fast service!! This'll be my new neighborhood bike shop!
Monika Prokes
San Francisco, CA

We rented 2 electric bikes for an entire day last week and had an A+++ experience from start to finish. Super friendly and knowledgeable owner, the bikes were impeccably maintained and everything was explained until we felt comfortable going out and exploring. We rode almost the entire day (miles and miles of great trails/marked bike lanes) and had over half the battery left. Don't bother looking anywhere else - truly a company that takes pride in its product and customer service. Happy riding!
Karen F.
Agoura Hills, CA

I can't recommend this service enough. This is my fourth rental! My flight landed at 10a and by noon, Shawn was at my hotel with a beautiful bike that made the California hills climbable by this east-coaster. Shawn responded to my texts immediately when I had questions about routes or gearing on the bike. Everything on the bike was in complete working order ... chain oiled and brakes in fabulous condition. I rode about 150 miles in 5 days. Totally enjoyed the ride and then was able to leave the bike at the hotel when I checked out and Shawn picked it up later that day. Does it get better than that?
Dru R.
Washington, DC

Great experience. It was $100 for two hours for two bikes. We rented bikes for two hours and it was very fun. The service was good. I rented an electric bike and it was a super fun way to see the beach. The electric bike made going a long distance much easier. Would recommend
Grace S.
San Luis Obispo, CA

I had the best experience at this bike shop. I bought two e-bikes, one for me and the other for my son. We love our bikes and the people that work here are very helpful. If you want great service this is the place to buy your bike.
Kelley V.
Menlo Park, CA

Synaptic Cycles rose to the top when I started my search for the perfect E-Bikes. My wife and I landed on a few brands and wanted to test drive them. I made a reservation with Synaptic Cycles to rent a couple of bikes and ultimately decided it would be best to hold off. I called the store and spoke to Shawn, the owner. Right off the bat, he was fantastic in fielding all my questions and suggested canceling the bike rental and instead suggested that we come down to see what he had on hand. Mind you, we live in the San Fernando Valley but were so compelled by Shawn's professionalism and knowledge we decided to make the trek. It was 100% worth it. He walked us through various options and consulted us on the right bike. We ended up buying 2x Electric Bike Company Model E's. The exceptional customer service didn't end there. After taking delivery, I damaged the custom paint job on my wife's bike. I reached out to Shawn, and he worked his magic. EBC repaired the bike within a week, all thanks to Shawn. I highly recommend supporting Shawn and Synaptic Cycles by renting or buying your e-bikes from them. You won't regret it.
Jim C.
Tarzana, CA

I was in a pinch, and got a flat tire. I happened to be near this shop, and ran in to see if they could give me some help. Sean was awesome and spent 15 minutes working on my tire and getting me in full working condition in no time. He had a great and nice personality, and even though I wasn't in purchasing anything big... He will have my business from this point forward. On top of everything else... His shop is really nice, and he has a huge selection of anything you might need. Definitely worth a stop!
Lala L.
Dana Point, CA

Bike was great. Exactly what they promised. They delivered and picked up at my door right on schedule. Bike was well maintained and delivered with a fully stocked wedge pack and exact pedals I requested. Perfect for someone traveling to the area that wants to explore some local cycling routes, of which there are many.
T K.
Manhattan, New York, NY

We are hooked! We can't stop thinking about the amazing time we had renting ebikes from Synaptic Cycles. Shawn, the owner, was extremely helpful and made sure we were setup to have a great experience - he is knowledgeable, professional and down to earth. The location is perfect! We were able to explore not only the Dana Point area, but also went up and down the coast. We made it as far as San Clemente State Park and were able to explore new areas. We'd recommend this as a fun date for couples looking for an adventure. We actually did this for our anniversary and it was perfect! We're now mustering up the courage to rent cargo ebikes to take our kids along!
Melisa B.
Pasadena, Los Angeles, CA

Shawn & Nick continue to outdo themselves with excellent after sale care. I bought a bike 2 years ago, when it had a minor issue that had no idea how to solve (after 2 years of trouble free riding) they diagnosed the problem & fixed it on the spot. Trusted, expert & reasonable. They are growing, moved to a new location, and still keep low prices & deliver excellent, personal service. Highly recommended for both sales and service.
Dave H.
Laguna Niguel, CA

I have an older Murf bike and learned that Synaptic works on this bike. They were so efficient and pleasant, and the bike is better than new! I had a basic tune-up, plus new brake pads and it was ready the next day. I highly recommend them.
Julie A.
San Clemente, CA

Exceeded expectations! Easy to find, plenty of parking, great service, good selection of well maintained electric bikes to rent, and flexible rental packages at a great price. They even provided a map of fun bike routes.
Mei-Lin Q
Ivey Ranch / Rancho Del Oro, Oceanside, CA

I wanted to give a big 5 stars for this cycle shop. We had 2 kids and 2 adults and the owner was extremely accommodating as my daughter wanted to rent bikes to go to the mission in San Juan Capistrano. Easy rental, safe, great bikes, perfect for a family!
Dustin S.
Rocklin, CA

We had 4 adults, a tween, 2 toddlers and 2 infants. That's a tall order for any shop and they had patience for days. We had an incredible experience and made it all the way to San Clemente thanks to the e-bike assist. Will 100% come back here and wouldn't change a thing about the day if I could.
Ryan W.
Chicago, IL

A first time in California, went e-biking to get souvenirs, husband took me up a steep hill and I ended up wiping out, it was humiliating! After getting to the top we looked for a bike shop because we Wanted to be sure the bike was good to go and needed a store open on Easter Sunday!! As fate would have it we found synaptic cycle! Everything we needed replaced and tuned up on the spot, we were taken care of! Since this was our souvenir trip, everyone is getting synaptic cycle tshirts!! Highly recommend this place!!
Sue S.
San Clemente, CA

We had an awesome time renting an E-Bike and riding from Dana Point to San Clemente. Had a nice lunch in Delmar area and then head back. We made a day out of it and it was pretty fun with beautiful sceneries. The Rental shop was clean and their bikes were fairly new. Customer service was excellent and with filling out a short form and a payment we were on our way. All day E-Bike rentals are pricy but totally worth the experience. We will be back again. Thank You
Bahar H.
Laguna Beach, CA

Very helpful place! We're visiting from out of town and wanted to try some e-bikes out. Even though they knew we wouldn't be buying from them, they gave us recommendations and let us try multiple bikes out for free. If we lived nearby we'd definitely be buying from them!
Garrett K.
San Leandro, CA

My friend and I went to Synaptic cycles to get a new pedal. Shaun was fantastic. Not only did he replace my pedal on the spot, he gave me a tune up and fixed (tightened) my brakes. Thank YOU Shaun!! Patricia and Diane!!
Patricia F.
Dana Point, CA

stopped into Synaptic from traveling in from Valhalla+ in Heber City, Utah -- Nik is the man! Took care of me, my neuro professor and the team who invited me out to a huge brain conference in SoCal. Super relax and chill. Bombed the roads at 25+ mph on the eBike for a few hours. Hella fun! thanks y'all!
Christopher ..
San Francisco, CA

What a great place. Friendly, informed. Zero sales pressure. Just two dudes who want you to love biking and have a full grasp of the business. Really lovely experience.
Jeff P.
Calabasas, CA

Rented a Synaptic 750w 26" Fat Tire Cruiser step-thru today (highly recommend) PROCESS: The process was so easy! -You choose your bike online and request to reserve the time slot. - Next you'll receive an email to confirm and book/pay - show up and they'll get you on your way super fast *complimentary helmets are provided too All the bikes looked brand new! STAFF/CUSTOMER SERVICE: Shawn was really pleasant and knowledgeable. (I'm in the market to buy an e-bike and had bike route questions). I witnessed his admirable business ethic as well- a customer finished a ride and lost a bolt to their clear while Shawn was building his bike. He graciously took his cleat, provided a bolt, and tightened the other free of charge. LOCATION: There's so many great eats around this place but what is worth the trip are the coastal views! I recommend heading down Santa Clara to Heritage Park and start at the Ocean Institute, Baby Beach, the marina, Doheny, Capo, and ending in San Clemente.
Shayna O.
Aliso Viejo, CA

I gave this store a 5 for several reasons. Staff was helpful and wanted to make sure we had a good ride. Bikes were charged the entire 2 hours battery didn't die. (An issue we had on another bike rental at a whole different vendor) Bikes were in good condition, breaks worked, lots of speed around 20 mph. Dana Point is a hidden gem if you're looking for an awesome bike route. We drove the 2 full hours from Dana Point to San Clemente all along ocean coast line. The bike lane has a concrete wall which divides the bike lane from car traffic so it feels safe along the busy pacific coast highway! Ocean breeze blowing through your hair on a sunny beach day doesn't get better than this.... I go bike riding all over California. This is so far my favorite bike route as it's a gorgeous ride, not as crowded as San Diego, LA or Venice Beach. Add this bike rental store and bike route to your bucket list.
Lisa R.
San Diego, CA

great deal on rentals and very nice staff. Nick is very nice and was helpful with all questions
Alex D.
Anaheim, CA

Rented a nice road bike from Synaptic and they were very professional and made my California vacation even more enjoyable with a nice road rental!
John N.
Frankfort, IL

My son and I rented two Electric bikes for 3 hours and had a blast. Shawn and his staff were great, it was a nice store with great inventory and the bikes worked awesome. I definitely recommend Shawn to you if you are looking to rent or buy and elcectric bike.
David S.
Denver, CO

Took my new ebike for safety inspection and was very happy with the outcome. Nick was able to balance my front wheel and make sure my new ebike is safe. Thank you
Jimmy C.
Dallas, TX

Sean and Nick have both bent over backwards helping me and my son fix and learn all about our e-bikes. We have bought 2 e-bikes here, and these guys make sure they are in good condition. Got a tough problem? Nick will fix it. And rentals? They have a lot to choose from at reasonable rates considering you will be able to motor up Cove drive, pull over next to the chart house to reveal the most beautiful view in Southern California, Dana Point Harbor.
Jim S.
Mission Viejo, CA

Had a bike delivered for the weekend and Steve went above and beyond to help me understand how to use the bike and the trails I would be riding in the area. Great recommendations! Such a friendly man! He is a great asset to this company!
Sarah B.
San Clemente, CA

These guys are so helpful, knowledgeable and patient. I highly recommend them, they are not trying to sell just one brand but find a bike good for your needs!!!
Susan W.
Dana Point, CA

My son and his cousin had a great time renting bikes today and they wanted to write this review... "This bike shop was very nice looking and had very friendly and helpful staff. There was a huge variety of bikes. They ranged from normal bikes that you could cruise around with to mountain bikes and e-bikes. We were welcomed by a friendly and energetic dog that instantly adored us. The dog is extremely sweet and is very intelligent for only being 7 months old! The staff even cut an inch off the seat for my bike to make it easier to sit on. We were overall very impressed with this shop's helpfulness. We will definitely return to rent or buy some bikes. Bye Jaxx!"
Policarpo W.
Cupertino, CA

The owner, Shawn, provided great customer service. He clearly knows his stuff and guided me to an E-bike that really meets my needs. He took a great deal of time to show me how to use the bike and how to use the bike rack I also purchased there. I bought the Aventon Aventure.2 E-bike and the Hollywood bike rack. I purchased a couple other accessories as well. Great customer service and I highly recommend Synaptic Cycles.
Brett O.
Mission Viejo, CA

Bikes were well kept and prices are pretty reasonable. Biggest tip I would tell others is be aware that you must drive on the bike lane on the highway for a few before you might find a bike path. Wish it was closer to the beach bike paths or at least better directions from staff on how to find them.
Arman K.
Los Angeles, CA

I went to 5 different bike shops looking for the perfect bike. I didn't get a lot of help or info until I found SYNAPTIC bikes! Shawn and Nick are so friendly, knowledgeable and so honest about all their bikes. We ended up buying two Aventon Adventure bikes and absolutely love them. I highly recommend SYNAPTIC bikes to everyone, great selection!
K H.
Anaheim, CA

Second time using Synaptic Cycles! Wow even more incredible experience than the first time. My wife and I were helped by Nick and Shawn! Such awesome dudes and we even got to meet the good boy Jaxx! Would highly recommend if visiting Dana Point area.
Cisco A.
Los Angeles, CA

Fast friendly and expert service. Fixed my daughter's e-bike brakes that I wrecked while trying to DIY tighten them. Great shop.
Michael D.
Capistrano Beach, CA

This place is fabulous if you want to rent eBikes! We found them via a Google search and they were great - amazing customer service, knowledgeable, friendly and professional. Nic picked out bikes for my grown kids and me (my kids went with the medium width tires and I got the big fat tires!), showed us how to use the bikes, and gave us an idea of where to go, including a map! We rode to San Clemente, had lunch at a cute pizza place, then rode back. We met Shawn, the owner of Synaptic Cycle, after the ride, and he is a pleasure. The whole experience broke the fun meter - thank you Synaptic Cycle! By the way-I recommend wearing helmets - they come with the rental price and it's best to be safe than sorry (my mom pitch).
Janet G.
Corvallis, OR

Sean is the best! After visiting a couple shops, I was getting a little frustrated. Then I visited Synaptic. Sean was patient and educated us on various styles and what would best meet our specific use. He knows his stuff! They carry the top manufacturers, including Aventon. My friend bought bikes for he and his wife. They recently took delivery and are extremely happy! Sean is fitting me for a bike to carry my paddle board. As a business owner, I appreciate customer service that goes above and beyond, plus educating me. I highly recommend Synaptic and their outstanding staff!
Richard S.
Laguna Beach, CA

These guys saved me on a Sunday late afternoon when I had a flat and all other bike shops were closed. I had already tried my spare tube and it pinched so was about to walk down the hill as Uber with a bike is tricky but fortunately got a recommendation from a local hardware store to find this place. So glad I did. Not only were they open but they welcomed this tired biker and performed my repair of the repair I tried (pinched tube). They also sold me a replacement tube and CO2 cartridge so I could feel confident on the ride home. Looks like a great shop with a ton of modern rentals. Can't thank these guys enough. I'll be back when I'm in the area or see other bikers in need
Dan M.
Carlsbad, CA

My husband and I had never used an Ebike before. The staff were amazing and they explained everything to us. We rented for 2 hours and loved the bike so much, we bought one. I highly recommend this shop for rental, buying and repairs.
Catherine P.
New Rochelle, NY

My sons e-bike stopped working. I contacted the dealer and they suggested this shop. I called up on 12/31 and they answered. I took the bike down and they said it would take a week to two weeks depending on any parts that needed to be ordered. About 5 days later they called with a touch base and gave an update. I picked the bike up today and my son is jazzed to have it back. There are two guys that work there and a cool shop dog. Good service and without any issues. Appreciated that they set proper expectations.
Chad
San Francisco, CA
Synaptic Cycles
4.8
Based on 197 Reviews
Debi L.
Debi L.
2024-06-03 08:53:25
We just completed the purchase of 2 ebikes from Synaptic. Shawn was wonderful to work with. No pressure sales. He let us test ride as much as we wanted.... read more
Kaleigh B.
Kaleigh B.
2024-05-12 17:38:03
Amazing time! The team is great and super knowledgeable and helpful! This was our second time and will be back! read more
Matthew B.
Matthew B.
2024-05-07 17:20:34
Shawn and his team are outstanding. I highly recommend Synaptic Cycles. I had them replace a flat on my bike, and the faulty tube popped the first time I... read more
Ethan V.
Ethan V.
2024-04-20 15:25:53
Workers are very nice but products are a NO GO. I have gotten tubes for my bike here 3 times now and after every ride my tubes become flat. Do not buy... read more
Brett O.
Brett O.
2024-02-27 18:46:38
The owner, Shawn, provided great customer service. He clearly knows his stuff and guided me to an E-bike that really meets my needs. He took a great deal of... read more
Jim S.
Jim S.
2024-01-29 17:12:34
Sean and Nick have both bent over backwards helping me and my son fix and learn all about our e-bikes. We have bought 2 e-bikes here, and these guys make... read more
Chad ..
Chad ..
2024-01-12 18:17:12
My sons e-bike stopped working. I contacted the dealer and they suggested this shop. I called up on 12/31 and they answered. I took the bike down and... read more
Arman K.
Arman K.
2023-11-08 20:45:18
Bikes were well kept and prices are not too bad. Biggest tip I would tell others is be aware that you must drive on the bike lane on the highway for a few... read more
Richard S.
Richard S.
2023-11-05 20:55:53
Sean is the best! After visiting a couple shops, I was getting a little frustrated. Then I visited Synaptic. Sean was patient and educated us on various... read more
Alex D.
Alex D.
2023-11-04 15:46:35
great deal on rentals and very nice staff. Nick is very nice and was helpful with all questions read more
Marc B.
Marc B.
2023-09-26 22:17:35
I went to Synaptic Cycles this afternoon around 3:00 PM. My friends bike had a flat rear tire and had to ride home to Ladera Ranch. The store was empty with... read more
Cisco A.
Cisco A.
2023-09-21 19:43:57
Second time using Synaptic Cycles! Wow even more incredible experience than the first time. My wife and I were helped by Nick and Shawn! Such awesome dudes... read more
Craig T.
Craig T.
2023-09-11 12:45:52
Owner is your best friend during the sale. BEWARE if you have an issue. Bought Lectric bike used it once. Bike is now a brick and won't power on. Shawn... read more
Patricia F.
Patricia F.
2023-09-06 10:04:34
My friend and I went to Synaptic cycles to get a new pedal. Shaun was fantastic. Not only did he replace my pedal on the spot, he gave me a tune up and... read more
Jim S.
Jim S.
2023-09-05 13:41:42
both myself and me son each bought an e-bike from Sean. Total price, $7000 for both. Right from the very first day my son's bike got a flat. We took it to... read more
Garrett K.
Garrett K.
2023-08-25 19:00:51
Very helpful place! We're visiting from out of town and wanted to try some e-bikes out. Even though they knew we wouldn't be buying from them, they gave us... read more
Ryan W.
Ryan W.
2023-08-25 16:20:12
We had 4 adults, a tween, 2 toddlers and 2 infants. That's a tall order for any shop and they had patience for days. We had an incredible experience and... read more
Wayne C.
Wayne C.
2023-08-16 05:41:56
Over priced for what you get on our opinion rented two w bikes. Enter deals in town. Good location lots of bikes to choose from. read more
David E.
David E.
2023-08-14 06:09:23
I rented a very good road bike from Synaptic Cycles while I was visiting the area. I did have a mechanical issue on the ride that was not any fault of... read more
T K.
T K.
2023-08-08 18:11:38
Bike was great. Exactly what they promised. They delivered and picked up at my door right on schedule. Bike was well maintained and delivered with a fully... read more
Raquel F.
Raquel F.
2023-08-08 01:03:26
I am giving this place a one star re-view because I Was treated completely unfairly and never received the attention I deserved . I wanted to purchase a... read more
Susan W.
Susan W.
2023-07-27 01:59:47
These guys are so helpful, knowledgeable and patient. I highly recommend them, they are not trying to sell just one brand but find a bike good for your needs!!! read more
Policarpo W.
Policarpo W.
2023-07-25 22:17:23
My son and his cousin had a great time renting bikes today and they wanted to write this review..."This bike shop was very nice looking and had very... read more
Kelley V.
Kelley V.
2023-06-26 16:41:03
I had the best experience at this bike shop. I bought two e-bikes, one for me and the other for my son. We love our bikes and the people that work here are... read more
John N.
John N.
2023-04-26 16:53:01
Rented a nice road bike from Synaptic and they were very professional and made my California vacation even more enjoyable with a nice road rental! read more
Catherine P.
Catherine P.
2023-04-23 22:08:02
My husband and I had never used an Ebike before. The staff were amazing and they explained everything to us. We rented for 2 hours and loved the bike so... read more
K H.
K H.
2023-04-21 16:22:05
I went to 5 different bike shops looking for the perfect bike. I didn't get a lot of help or info until I found SYNAPTIC bikes!Shawn and Nick are so... read more
Sue S.
Sue S.
2023-04-09 18:23:31
A first time in California, went e-biking to get souvenirs, husband took me up a steep hill and I ended up wiping out, it was humiliating! After getting to... read more
Mei-Lin Q.
Mei-Lin Q.
2023-04-08 15:25:17
Exceeded expectations! Easy to find, plenty of parking, great service, good selection of well maintained electric bikes to rent, and flexible rental... read more
Jimmy C.
Jimmy C.
2023-04-05 16:31:29
Took my new ebike for safety inspection and was very happy with the outcome. Nick was able to balance my front wheel and make sure my new ebike is safe.... read more
Michael D.
Michael D.
2023-04-02 17:47:19
Fast friendly and expert service. Fixed my daughter's e-bike brakes that I wrecked while trying to DIY tighten them. Great shop. read more
Lala L.
Lala L.
2023-03-13 13:37:04
I was in a pinch, and got a flat tire. I happened to be near this shop, and ran in to see if they could give me some help. Sean was awesome and spent 15... read more
Christopher ..
Christopher ..
2023-03-08 13:21:17
stopped into Synaptic from traveling in from Valhalla+ in Heber City, Utah -- Nik is the man! Took care of me, my neuro professor and the team who invited... read more
Dustin S.
Dustin S.
2023-02-21 18:18:01
I wanted to give a big 5 stars for this cycle shop. We had 2 kids and 2 adults and the owner was extremely accommodating as my daughter wanted to rent bikes... read more
Julie A.
Julie A.
2023-02-20 16:43:29
I have an older Murf bike and learned that Synaptic works on this bike.They were so efficient and pleasant, and the bike is better than new!I had a basic... read more
Adrianne S.
Adrianne S.
2023-02-19 13:55:36
We had an amazing experience with Synaptic Cycles! Before renting, I called several times with questions about bike sizes and the drop off and pick up... read more
David S.
David S.
2022-12-25 19:28:48
My son and I rented two Electric bikes for 3 hours and had a blast. Shawn and his staff were great, it was a nice store with great inventory and the bikes... read more
Dave H.
Dave H.
2022-11-07 06:34:12
Shawn & Nick continue to outdo themselves with excellent after sale care. I bought a bike 2 years ago, when it had a minor issue that had no idea how to... read more
Cisco A.
Cisco A.
2022-09-19 20:34:54
Want to give a huge shoutout to Nick! Extremely knowledgeable and kind. He ensured we felt comfortable with our bike selections. Cruising around Dana Point... read more
Lynda P.
Lynda P.
2022-09-13 11:34:26
I originally took my daughter's electric bike to get repaired and Nick was very nice, got the bike part installed and functioning. Unfortunately, there was... read more
Janet G.
Janet G.
2022-09-13 09:01:45
This place is fabulous if you want to rent eBikes! We found them via a Google search and they were great - amazing customer service, knowledgeable, friendly... read more
Samuel H.
Samuel H.
2022-07-16 12:54:18
Went there today, very friendly workers, talked story with them and they also told us everything we wanted to know about E-bikes. The bikes were very fun... read more
Dan M.
Dan M.
2022-06-13 06:39:31
These guys saved me on a Sunday late afternoon when I had a flat and all other bike shops were closed. I had already tried my spare tube and it pinched so... read more
Damien E.
Damien E.
2022-06-09 11:54:54
These guys are awesome! Great, quick service on my bike for affordable prices! Would go again, and highly recommended. read more
Ryan E.
Ryan E.
2022-05-21 15:36:40
This place is awesome..! I would highly recommend this shop, great customer service nice clean bikes to fit the whole family. read more
Elvira O.
Elvira O.
2022-05-17 11:48:30
My boyfriend and I decided to spend the afternoon in Dana Point. We rented e-bikes at Synaptic Cycles as we're in the market to get bikes and wanted to give... read more
Lisa R.
Lisa R.
2022-05-03 23:13:55
I gave this store a 5 for several reasons. Staff was helpful and wanted to make sure we had a good ride.Bikes were charged the entire 2 hours battery... read more
Christian R.
Christian R.
2022-04-28 15:54:03
I am updating this review because the owner asked me to give them another chance, which I did. They took great care of me and helped get my bike back to... read more
Adrena R.
Adrena R.
2022-04-24 19:00:37
First time renting E bikes as LOCALS and wow!!! We paid $50 to have two bikes dropped off at the house to test them out for the day with friends who already... read more
Bahar H.
Bahar H.
2022-04-16 16:18:42
We had an awesome time renting an E-Bike and riding from Dana Point to San Clemente. Had a nice lunch in Delmar area and then head back. We made a day out... read more
Dave S.
Dave S.
2022-04-08 16:21:17
Great guys. Great selections of all kinds/types of bikes. I walked in and out in 10 mins...bike was tuned while i did quick paperwork. read more
Greg L.
Greg L.
2022-04-03 21:32:51
Had a great experience with my family (wife and 2 young girls). Rental was super easy/efficient, Nick was very patient and helpful, and most of all we had... read more
Cormac O.
Cormac O.
2022-04-01 12:35:10
These guys are awesome! Repaired my bike quickly and at a very fair price. Thanks Sean and team. read more
Leslie W.
Leslie W.
2022-03-29 12:26:14
Had a great experience at Synaptic Cycles. Great location, great knowledge base, great selection of bikes and great customer service. The owner even... read more
John E.
John E.
2022-03-21 15:29:05
Rented a carbon fiber road bike while I was in town for work! Enjoyed it a great deal! Their service and quality of the bikes was impressive, the... read more
Jim B.
Jim B.
2022-03-14 20:31:05
Shawn and Steve from Synaptic were outstanding. I was debating flying with my personal road bike. The hassle and airline fee for oversize baggage steered... read more
Jim C.
Jim C.
2022-03-04 11:35:29
Synaptic Cycles rose to the top when I started my search for the perfect E-Bikes. My wife and I landed on a few brands and wanted to test drive them. I made... read more
Karen S.
Karen S.
2022-03-03 09:05:23
I rented a bike from this company while being in town for the weekend.... And I was very impressed with the customer service! Steve was such a help with... read more
Tatum H.
Tatum H.
2022-03-02 10:58:04
I rented a bike from this company while being in town for the weekend.... And I was very impressed with the customer service! Steve was such a help with... read more
Sarah B.
Sarah B.
2022-02-28 10:09:56
Had a bike delivered for the weekend and Steve went above and beyond to help me understand how to use the bike and the trails I would be riding in the area.... read more
Aaron F.
Aaron F.
2022-02-26 18:12:28
Great selection of eBikes to rent and/or buy! Cool guys! read more
Wendy W.
Wendy W.
2022-02-13 17:34:32
1st time renting an E-bike, I was a bit nervous. But owner was very helpful, showed us the differnt styles & explained everything to us. Bikes were nice,... read more
Kareem A.
Kareem A.
2022-01-22 16:33:11
Such a great experience we had. The bikes we rented are brand New and in mint condition. Not expensive at all. Insurance comes with the rental so we didn't... read more
Christian R.
Christian R.
2022-01-22 15:58:16
Bought an eBike from him and the battery won't charge just after 15 months after buying the bike. I called three times and each time his helper said he... read more
Grace K.
Grace K.
2022-01-20 14:22:36
Literally the easiest and fuss-free repair shop I've been to. I've been to multiple and went in to repair the cadence sensor on my Aventon Sinch E-Bike... read more
Melinda T.
Melinda T.
2022-01-20 13:26:50
Shawn was very helpful and did a great job assembling my new e-bike! He had it ready for me the following day which was awesome. Great service and my bike... read more
Brian W.
Brian W.
2022-01-13 07:59:02
During our trip from Chicago to California, we had planned to rent bicycles and take in the views. Our friend here in California suggested renting... read more
Grace S.
Grace S.
2021-12-08 13:39:40
Great experience. It was $100 for two hours for two bikes. We rented bikes for two hours and it was very fun. The service was good. I rented an electric... read more
Lance H.
Lance H.
2021-11-29 18:19:33
Great Service! We came in on short notice to rent ebikes. Great customer service. The team went out of there way to make sure we had a great experience!... read more
Dexter C.
Dexter C.
2021-11-29 12:06:33
The bike shop had a great selection of e bikes for rent. I did call and reserve 24 hours in advance, it's not required but made things easier when we... read more
Ram K.
Ram K.
2021-11-28 06:54:46
Was great going to synaptic cycles. Quick and easy rental, a good array of bike options to use, and clear instructions on how to get to a good bike trail.... read more
Katherine H.
Katherine H.
2021-11-21 19:23:58
Stopped in to check out a particular e-bike brand that they rent as I'm considering buying one and they were very helpful. The two gentlemen working there... read more
Shayna O.
Shayna O.
2021-11-07 19:22:20
Rented a Synaptic 750w 26" Fat Tire Cruiser step-thru today (highly recommend) PROCESS: The process was so easy!-You choose your bike online and request... read more
Lisa B.
Lisa B.
2021-11-06 21:13:14
Bikes were great and the rental process was very easy. Great value for e bikes, highly recommended! read more
Michelle C.
Michelle C.
2021-10-24 17:48:12
Best place to rent electric bikes! The bikes are in great shape and were so fun and easy to use. Shawn was super friendly, helpful, and great to work with.... read more
Robert H.
Robert H.
2021-09-27 14:40:46
Great service and the bike was just right. Everything was ready when I arrived. read more
Colleen Z.
Colleen Z.
2021-09-23 09:32:15
My husband and I went to rent bikes for the day and Kevin helped us. He was so kind and helpful! Such an amazing experience. We rode from Dana point to San... read more
Karen F.
Karen F.
2021-09-21 08:09:29
We rented 2 electric bikes for an entire day last week and had an A+++ experience from start to finish. Super friendly and knowledgeable owner, the bikes... read more
Brenda N.
Brenda N.
2021-09-06 07:50:41
Best decision to rent a bike from here! Rented a mountain bike, it was a Beautiful great quality bike! The guys who delivered and picked up were very... read more
Robin O.
Robin O.
2021-09-05 17:18:42
Fantastic experience renting ebikes for the day. Kevin could not have been more accommodating and helpful. We will be back. read more
Renee C.
Renee C.
2021-09-01 14:24:56
Service was great. Way faster than nearby shop. Normally doesn't do many repairs but was happy to accommodate last minute. Glad I didn't stick around at the... read more
Tyler C.
Tyler C.
2021-08-29 13:56:00
Great shop run by a quality guy (his name is Sean or John). Brought my super 73 S2 in for some tire repairs and he was upfront, honest, courteous and a good... read more
Ron M.
Ron M.
2021-08-26 13:04:17
We just rented two Ebikes today and had a great experience. The owners are nice and take good care of customers. We definitely will keep renting bikes from... read more
Andy M.
Andy M.
2021-07-31 17:47:15
Fantastic fat tire e bike experience! Thanks to the folks at Synaptic for setting me up on a great fat tire e bike. I appreciate your attentive service and... read more
Jenny K.
Jenny K.
2021-07-30 04:34:04
Renting from Synaptic Cycles was the best decision we made during our week long trip in LA. Beginning with the rental process, Shawn was quick to respond... read more
Xta F.
Xta F.
2021-07-25 15:39:51
Best day ever. I no longer want to rent a car; I only want to travel around Dana point and San Juan Capistrano and laguna Niguel by e-bike. If you're... read more
Gina M.
Gina M.
2021-06-26 17:35:20
I took my family to rent bikes from Synaptic Cycles recently and had an amazing experience! The bikes were in fantastic condition and the staff was... read more
Craig S.
Craig S.
2021-06-24 20:17:34
My wife and I had a fantastic time riding electric bikes from Synaptic cycles along the beach. Bikes were great quality and the staff was friendly and... read more
Nicholas W.
Nicholas W.
2021-05-25 22:40:34
I am in the market for a new bike, so I thought I would try one as a rental first. The staff here were very friendly and knowledgeable. I believe the owner... read more
Susan F.
Susan F.
2021-05-16 14:22:50
Thanks for being safe & open during COVID-19. The time we had was amazing. The owner is super friendly and informative. read more
Dru R.
Dru R.
2021-04-07 19:07:30
I can't recommend this service enough. This is my fourth rental!My flight landed at 10a and by noon, Shawn was at my hotel with a beautiful bike that... read more
Hana A.
Hana A.
2021-02-06 22:36:20
Shawn was very welcoming, great bikes, such a fun experience on the electric bikes. Great quality, clean, and gave us route directions. Was a fun sunny... read more
Cynthia K.
Cynthia K.
2021-01-04 07:01:18
Good bikes. Accommodating owner. Love the service they he will deliver and pick up your rentals. The location is in a hilly neighborhood so unless you're... read more
Gaynell D.
Gaynell D.
2020-12-22 08:57:26
Great experience! Visiting family in LA recently was the perfect time to bike some of the scenic trails, canyons and coastline I had always wanted to... read more
Charles O.
Charles O.
2020-12-03 19:07:32
I flew into to LA from Austin to visit family and shipped my bike 2 days before my trip so I could keep fit. Unfortunately, the delivery company did not... read more
W. G.
W. G.
2020-11-27 09:32:39
I rented an electric bike for an out of town visitor so he could join me riding around Dana Point and San Clemente for a day. Shawn made it very easy. He... read more
Aubrey H.
Aubrey H.
2020-11-09 09:04:42
Synaptic Cycles were the only ones renting bikes in the area during covid. Imo renting a bike can be done completely Covid friendly, so I'm not sure why... read more
Kristin Lewis P.
Kristin Lewis P.
2020-09-17 15:33:32
Great experience at Synaptic! I needed a tube replaced on my "purchased for the pandemic cheap and cheery" bike and Shawn took care of it in under 10... read more
Anthony S.
Anthony S.
2020-09-16 10:05:21
If you don't have a way to get your bike to a shop Synaptic is the way to go. Pick up and delivery is such a convenience. I highly recommend them. read more
Nails By Stephanie R.
Nails By Stephanie R.
2020-08-15 20:50:41
We had company in town during Covid and wanted to check out Electric bikes. Shaun was amazing to work with, he has several different types of bikes to rent... read more
Brian V.
Brian V.
2020-08-06 18:34:45
Was difficult To find a bike shop during Covid Called Shawn and he took my bike ...He also takes the time to explain things to you. and yet they deserve... read more
Jessica K.
Jessica K.
2020-05-20 21:19:33
Quarantine restlessness got the best of me but I couldn't find a bike in stores so I ordered one online. It arrived mostly assembled but I quickly realized... read more
Patricia F.
Patricia F.
2023-09-06
My friend and I went to Synaptic cycles to get a new pedal. Shaun was fantastic. Not only did he replace my pedal on the spot, he gave me a tune up and fixed (tightened) my brakes. Thank YOU Shaun!! Patricia and Diane!!
Garrett K.
Garrett K.
2023-08-25
Very helpful place! We're visiting from out of town and wanted to try some e-bikes out. Even though they knew we wouldn't be buying from them, they gave us recommendations and let us try multiple bikes out for free. If we lived nearby we'd definitely be buying from them!
Ryan W.
Ryan W.
2023-08-25
We had 4 adults, a tween, 2 toddlers and 2 infants. That's a tall order for any shop and they had patience for days. We had an incredible experience and made it all the way to San Clemente thanks to the e-bike assist. Will 100% come back here and wouldn't change a thing about the day if I could.
T K.
T K.
2023-08-08
Bike was great. Exactly what they promised. They delivered and picked up at my door right on schedule. Bike was well maintained and delivered with a fully stocked wedge pack and exact pedals I requested. Perfect for someone traveling to the area that wants to explore some local cycling routes, of which there are many.
Susan W.
Susan W.
2023-07-27
These guys are so helpful, knowledgeable and patient. I highly recommend them, they are not trying to sell just one brand but find a bike good for your needs!!!
Policarpo W.
Policarpo W.
2023-07-25
My son and his cousin had a great time renting bikes today and they wanted to write this review... "This bike shop was very nice looking and had very friendly and helpful staff. There was a huge variety of bikes. They ranged from normal bikes that you could cruise around with to mountain bikes and e-bikes. We were welcomed by a friendly and energetic dog that instantly adored us. The dog is extremely sweet and is very intelligent for only being 7 months old! The staff even cut an inch off the seat for my bike to make it easier to sit on. We were overall very impressed with this shop's helpfulness. We will definitely return to rent or buy some bikes. Bye Jaxx!"
Kelley V.
Kelley V.
2023-06-26
I had the best experience at this bike shop. I bought two e-bikes, one for me and the other for my son. We love our bikes and the people that work here are very helpful. If you want great service this is the place to buy your bike.
Monika Prokes ..
Monika Prokes ..
2023-05-20
Great, fast service!! This'll be my new neighborhood bike shop!
Melisa B.
Melisa B.
2023-05-05
We are hooked! We can't stop thinking about the amazing time we had renting ebikes from Synaptic Cycles. Shawn, the owner, was extremely helpful and made sure we were setup to have a great experience - he is knowledgeable, professional and down to earth. The location is perfect! We were able to explore not only the Dana Point area, but also went up and down the coast. We made it as far as San Clemente State Park and were able to explore new areas. We'd recommend this as a fun date for couples looking for an adventure. We actually did this for our anniversary and it was perfect! We're now mustering up the courage to rent cargo ebikes to take our kids along!
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