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Yelp Reviews

Synaptic Cycles

5.0

Based on 181 Reviews

Craig T.

2023-09-11 12:45:52

Owner is your best friend during the sale. BEWARE if you have an issue. Bought Lectric bike used it once. Bike is now a brick and won't power on. Shawn... read more

Patricia F.

2023-09-06 10:04:34

My friend and I went to Synaptic cycles to get a new pedal. Shaun was fantastic. Not only did he replace my pedal on the spot, he gave me a tune up and... read more

Jim S.

2023-09-05 13:41:42

both myself and me son each bought an e-bike from Sean. Total price, $7000 for both. Right from the very first day my son's bike got a flat. We took it to... read more

Garrett K.

2023-08-25 19:00:51

Very helpful place! We're visiting from out of town and wanted to try some e-bikes out. Even though they knew we wouldn't be buying from them, they gave us... read more

Ryan W.

2023-08-25 16:20:12

We had 4 adults, a tween, 2 toddlers and 2 infants. That's a tall order for any shop and they had patience for days. We had an incredible experience and... read more

Wayne C.

2023-08-16 05:41:56

Over priced for what you get on our opinion rented two w bikes. Enter deals in town. Good location lots of bikes to choose from. read more

David E.

2023-08-14 06:09:23

I rented a very good road bike from Synaptic Cycles while I was visiting the area. I did have a mechanical issue on the ride that was not any fault of... read more

T K.

2023-08-08 18:11:38

Bike was great. Exactly what they promised. They delivered and picked up at my door right on schedule. Bike was well maintained and delivered with a fully... read more

Raquel F.

2023-08-08 01:03:26

I am giving this place a one star re-view because I Was treated completely unfairly and never received the attention I deserved . I wanted to purchase a... read more

Susan W.

2023-07-27 01:59:47

These guys are so helpful, knowledgeable and patient. I highly recommend them, they are not trying to sell just one brand but find a bike good for your needs!!! read more

Policarpo W.

2023-07-25 22:17:23

My son and his cousin had a great time renting bikes today and they wanted to write this review... "This bike shop was very nice looking and had very... read more

Kelley V.

2023-06-26 16:41:03

I had the best experience at this bike shop. I bought two e-bikes, one for me and the other for my son. We love our bikes and the people that work here are... read more

John N.

2023-04-26 16:53:01

Rented a nice road bike from Synaptic and they were very professional and made my California vacation even more enjoyable with a nice road rental! read more

Catherine P.

2023-04-23 22:08:02

My husband and I had never used an Ebike before. The staff were amazing and they explained everything to us. We rented for 2 hours and loved the bike so... read more

K H.

2023-04-21 16:22:05

I went to 5 different bike shops looking for the perfect bike. I didn't get a lot of help or info until I found SYNAPTIC bikes! Shawn and Nick are so... read more

Sue S.

2023-04-09 18:23:31

A first time in California, went e-biking to get souvenirs, husband took me up a steep hill and I ended up wiping out, it was humiliating! After getting to... read more

Mei-Lin Q.

2023-04-08 15:25:17

Exceeded expectations! Easy to find, plenty of parking, great service, good selection of well maintained electric bikes to rent, and flexible rental... read more

Jimmy C.

2023-04-05 16:31:29

Took my new ebike for safety inspection and was very happy with the outcome. Nick was able to balance my front wheel and make sure my new ebike is safe.... read more

Michael D.

2023-04-02 17:47:19

Fast friendly and expert service. Fixed my daughter's e-bike brakes that I wrecked while trying to DIY tighten them. Great shop. read more

Lala L.

2023-03-13 13:37:04

I was in a pinch, and got a flat tire. I happened to be near this shop, and ran in to see if they could give me some help. Sean was awesome and spent 15... read more

Christopher ..

2023-03-08 13:21:17

stopped into Synaptic from traveling in from Valhalla+ in Heber City, Utah -- Nik is the man! Took care of me, my neuro professor and the team who invited... read more

Dustin S.

2023-02-21 18:18:01

I wanted to give a big 5 stars for this cycle shop. We had 2 kids and 2 adults and the owner was extremely accommodating as my daughter wanted to rent bikes... read more

Julie A.

2023-02-20 16:43:29

I have an older Murf bike and learned that Synaptic works on this bike. They were so efficient and pleasant, and the bike is better than new! I had a basic... read more

Adrianne S.

2023-02-19 13:55:36

We had an amazing experience with Synaptic Cycles! Before renting, I called several times with questions about bike sizes and the drop off and pick up... read more

David S.

2022-12-25 19:28:48

My son and I rented two Electric bikes for 3 hours and had a blast. Shawn and his staff were great, it was a nice store with great inventory and the bikes... read more

Dave H.

2022-11-07 06:34:12

Shawn & Nick continue to outdo themselves with excellent after sale care. I bought a bike 2 years ago, when it had a minor issue that had no idea how to... read more

Cisco A.

2022-09-19 20:34:54

Want to give a huge shoutout to Nick! Extremely knowledgeable and kind. He ensured we felt comfortable with our bike selections. Cruising around Dana Point... read more

Lynda P.

2022-09-13 11:34:26

I originally took my daughter's electric bike to get repaired and Nick was very nice, got the bike part installed and functioning. Unfortunately, there was... read more

Janet G.

2022-09-13 09:01:45

This place is fabulous if you want to rent eBikes! We found them via a Google search and they were great - amazing customer service, knowledgeable, friendly... read more

Samuel H.

2022-07-16 12:54:18

Went there today, very friendly workers, talked story with them and they also told us everything we wanted to know about E-bikes. The bikes were very fun... read more

Dan M.

2022-06-13 06:39:31

These guys saved me on a Sunday late afternoon when I had a flat and all other bike shops were closed. I had already tried my spare tube and it pinched so... read more

Damien E.

2022-06-09 11:54:54

These guys are awesome! Great, quick service on my bike for affordable prices! Would go again, and highly recommended. read more

Ryan E.

2022-05-21 15:36:40

This place is awesome..! I would highly recommend this shop, great customer service nice clean bikes to fit the whole family. read more

Elvira O.

2022-05-17 11:48:30

My boyfriend and I decided to spend the afternoon in Dana Point. We rented e-bikes at Synaptic Cycles as we're in the market to get bikes and wanted to give... read more

Lisa R.

2022-05-03 23:13:55

I gave this store a 5 for several reasons. Staff was helpful and wanted to make sure we had a good ride. Bikes were charged the entire 2 hours battery... read more

Christian R.

2022-04-28 15:54:03

I am updating this review because the owner asked me to give them another chance, which I did. They took great care of me and helped get my bike back to... read more

Adrena R.

2022-04-24 19:00:37

First time renting E bikes as LOCALS and wow!!! We paid $50 to have two bikes dropped off at the house to test them out for the day with friends who already... read more

Bahar H.

2022-04-16 16:18:42

We had an awesome time renting an E-Bike and riding from Dana Point to San Clemente. Had a nice lunch in Delmar area and then head back. We made a day out... read more

Dave S.

2022-04-08 16:21:17

Great guys. Great selections of all kinds/types of bikes. I walked in and out in 10 mins...bike was tuned while i did quick paperwork. read more

Greg L.

2022-04-03 21:32:51

Had a great experience with my family (wife and 2 young girls). Rental was super easy/efficient, Nick was very patient and helpful, and most of all we had... read more

Cormac O.

2022-04-01 12:35:10

These guys are awesome! Repaired my bike quickly and at a very fair price. Thanks Sean and team. read more

Leslie W.

2022-03-29 12:26:14

Had a great experience at Synaptic Cycles. Great location, great knowledge base, great selection of bikes and great customer service. The owner even... read more

John E.

2022-03-21 15:29:05

Rented a carbon fiber road bike while I was in town for work! Enjoyed it a great deal! Their service and quality of the bikes was impressive, the... read more

Jim B.

2022-03-14 20:31:05

Shawn and Steve from Synaptic were outstanding. I was debating flying with my personal road bike. The hassle and airline fee for oversize baggage steered... read more

Jim C.

2022-03-04 11:35:29

Synaptic Cycles rose to the top when I started my search for the perfect E-Bikes. My wife and I landed on a few brands and wanted to test drive them. I made... read more

Karen S.

2022-03-03 09:05:23

I rented a bike from this company while being in town for the weekend.... And I was very impressed with the customer service! Steve was such a help with... read more

Tatum H.

2022-03-02 10:58:04

I rented a bike from this company while being in town for the weekend.... And I was very impressed with the customer service! Steve was such a help with... read more

Sarah B.

2022-02-28 10:09:56

Had a bike delivered for the weekend and Steve went above and beyond to help me understand how to use the bike and the trails I would be riding in the area.... read more

Aaron F.

2022-02-26 18:12:28

Great selection of eBikes to rent and/or buy! Cool guys! read more

Wendy W.

2022-02-13 17:34:32

1st time renting an E-bike, I was a bit nervous. But owner was very helpful, showed us the differnt styles & explained everything to us. Bikes were nice,... read more

Kareem A.

2022-01-22 16:33:11

Such a great experience we had. The bikes we rented are brand New and in mint condition. Not expensive at all. Insurance comes with the rental so we didn't... read more

Christian R.

2022-01-22 15:58:16

Bought an eBike from him and the battery won't charge just after 15 months after buying the bike. I called three times and each time his helper said he... read more

Grace K.

2022-01-20 14:22:36

Literally the easiest and fuss-free repair shop I've been to. I've been to multiple and went in to repair the cadence sensor on my Aventon Sinch E-Bike... read more

Melinda T.

2022-01-20 13:26:50

Shawn was very helpful and did a great job assembling my new e-bike! He had it ready for me the following day which was awesome. Great service and my bike... read more

Brian W.

2022-01-13 07:59:02

During our trip from Chicago to California, we had planned to rent bicycles and take in the views. Our friend here in California suggested renting... read more

Grace S.

2021-12-08 13:39:40

Great experience. It was $100 for two hours for two bikes. We rented bikes for two hours and it was very fun. The service was good. I rented an electric... read more

Lance H.

2021-11-29 18:19:33

Great Service! We came in on short notice to rent ebikes. Great customer service. The team went out of there way to make sure we had a great experience!... read more

Dexter C.

2021-11-29 12:06:33

The bike shop had a great selection of e bikes for rent. I did call and reserve 24 hours in advance, it's not required but made things easier when we... read more

Ram K.

2021-11-28 06:54:46

Was great going to synaptic cycles. Quick and easy rental, a good array of bike options to use, and clear instructions on how to get to a good bike trail.... read more

Katherine H.

2021-11-21 19:23:58

Stopped in to check out a particular e-bike brand that they rent as I'm considering buying one and they were very helpful. The two gentlemen working there... read more

Shayna O.

2021-11-07 19:22:20

Rented a Synaptic 750w 26" Fat Tire Cruiser step-thru today (highly recommend) PROCESS: The process was so easy! -You choose your bike online and request... read more

Lisa B.

2021-11-06 21:13:14

Bikes were great and the rental process was very easy. Great value for e bikes, highly recommended! read more

Michelle C.

2021-10-24 17:48:12

Best place to rent electric bikes! The bikes are in great shape and were so fun and easy to use. Shawn was super friendly, helpful, and great to work with.... read more

Robert H.

2021-09-27 14:40:46

Great service and the bike was just right. Everything was ready when I arrived. read more

Colleen Z.

2021-09-23 09:32:15

My husband and I went to rent bikes for the day and Kevin helped us. He was so kind and helpful! Such an amazing experience. We rode from Dana point to San... read more

Karen F.

2021-09-21 08:09:29

We rented 2 electric bikes for an entire day last week and had an A+++ experience from start to finish. Super friendly and knowledgeable owner, the bikes... read more

Brenda N.

2021-09-06 07:50:41

Best decision to rent a bike from here! Rented a mountain bike, it was a Beautiful great quality bike! The guys who delivered and picked up were very... read more

Robin O.

2021-09-05 17:18:42

Fantastic experience renting ebikes for the day. Kevin could not have been more accommodating and helpful. We will be back. read more

Renee C.

2021-09-01 14:24:56

Service was great. Way faster than nearby shop. Normally doesn't do many repairs but was happy to accommodate last minute. Glad I didn't stick around at the... read more

Tyler C.

2021-08-29 13:56:00

Great shop run by a quality guy (his name is Sean or John). Brought my super 73 S2 in for some tire repairs and he was upfront, honest, courteous and a good... read more

Ron M.

2021-08-26 13:04:17

We just rented two Ebikes today and had a great experience. The owners are nice and take good care of customers. We definitely will keep renting bikes from... read more

Andy M.

2021-07-31 17:47:15

Fantastic fat tire e bike experience! Thanks to the folks at Synaptic for setting me up on a great fat tire e bike. I appreciate your attentive service and... read more

Jenny K.

2021-07-30 04:34:04

Renting from Synaptic Cycles was the best decision we made during our week long trip in LA. Beginning with the rental process, Shawn was quick to respond... read more

Xta F.

2021-07-25 15:39:51

Best day ever. I no longer want to rent a car; I only want to travel around Dana point and San Juan Capistrano and laguna Niguel by e-bike. If you're... read more

Gina M.

2021-06-26 17:35:20

I took my family to rent bikes from Synaptic Cycles recently and had an amazing experience! The bikes were in fantastic condition and the staff was... read more

Craig S.

2021-06-24 20:17:34

My wife and I had a fantastic time riding electric bikes from Synaptic cycles along the beach. Bikes were great quality and the staff was friendly and... read more

Nicholas W.

2021-05-25 22:40:34

I am in the market for a new bike, so I thought I would try one as a rental first. The staff here were very friendly and knowledgeable. I believe the owner... read more

Susan F.

2021-05-16 14:22:50

Thanks for being safe & open during COVID-19. The time we had was amazing. The owner is super friendly and informative. read more

Dru R.

2021-04-07 19:07:30

I can't recommend this service enough. This is my fourth rental! My flight landed at 10a and by noon, Shawn was at my hotel with a beautiful bike that... read more

Hana A.

2021-02-06 22:36:20

Shawn was very welcoming, great bikes, such a fun experience on the electric bikes. Great quality, clean, and gave us route directions. Was a fun sunny... read more

Cynthia K.

2021-01-04 07:01:18

Good bikes. Accommodating owner. Love the service they he will deliver and pick up your rentals. The location is in a hilly neighborhood so unless you're... read more

Gaynell D.

2020-12-22 08:57:26

Great experience! Visiting family in LA recently was the perfect time to bike some of the scenic trails, canyons and coastline I had always wanted to... read more

Charles O.

2020-12-03 19:07:32

I flew into to LA from Austin to visit family and shipped my bike 2 days before my trip so I could keep fit. Unfortunately, the delivery company did not... read more

W. G.

2020-11-27 09:32:39

I rented an electric bike for an out of town visitor so he could join me riding around Dana Point and San Clemente for a day. Shawn made it very easy. He... read more

Aubrey H.

2020-11-09 09:04:42

Synaptic Cycles were the only ones renting bikes in the area during covid. Imo renting a bike can be done completely Covid friendly, so I'm not sure why... read more

Kristin Lewis P.

2020-09-17 15:33:32

Great experience at Synaptic! I needed a tube replaced on my "purchased for the pandemic cheap and cheery" bike and Shawn took care of it in under 10... read more

Anthony S.

2020-09-16 10:05:21

If you don't have a way to get your bike to a shop Synaptic is the way to go. Pick up and delivery is such a convenience. I highly recommend them. read more

Nails By Stephanie R.

2020-08-15 20:50:41

We had company in town during Covid and wanted to check out Electric bikes. Shaun was amazing to work with, he has several different types of bikes to rent... read more

Brian V.

2020-08-06 18:34:45

Was difficult To find a bike shop during Covid Called Shawn and he took my bike ... He also takes the time to explain things to you. and yet they deserve... read more

Jessica K.

2020-05-20 21:19:33

Quarantine restlessness got the best of me but I couldn't find a bike in stores so I ordered one online. It arrived mostly assembled but I quickly realized... read more

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