Frequently Asked Questions

Open 7 days-a-week

Which types of bikes do you offer for sale?

We offer a diverse range of electric bikes (eBikes), mountain bikes, and road bikes. Our selection includes top-quality brands, such as ZOOZ, Aventon, and SUPER73, and other models that suit various preferences and riding styles.

Which types of bikes do you offer for sale?

We offer a diverse range of new electric bikes (eBikes) for sale. Our selection includes top-quality brands, such as ZOOZ, Aventon, SUPER73, Lectric, and Specialized.

Can I rent a bike from your shop?

Yes! At Synaptic Cycles, you can find rental services for eBikes, mountain bikes, and road bikes. We offer hourly rentals and daily rentals. Whether you’re exploring the city, hitting the trails, or enjoying a road trip, we have rental options to meet your needs. Please see our rental pricing and details here.

Do you provide repair services for bikes?

Absolutely! We always have an experienced technician on hand for your convenience. We offer services and repairs for all eBikes as well as traditional road and mountain bikes. We are a certified repair center for the following brands: Aventon, Super 73, Lectric, Zooz, Specialized, Rad Power bikes, Murf, Electric Bike Company, Ride1up, Xero2, Velotric, and many more. Please find more details about services and repairs here.

Do you provide warranty work for bikes not purchased at your shop?

We do! For warranty work on bikes you purchased elsewhere, we charge a troubleshooting fee of $75. This includes our time to communicate with the manufacturer on your behalf and troubleshoot the issue. The manufacturer will ship the part needed to us, and we install the part (We will need the original proof of purchase). We charge for the labor to install the replacement part (usually $40-$75) as well as the troubleshooting fee ($75). We will provide you with a detailed receipt of what you paid and can request reimbursement from the manufacturer from which you purchased your bike.

Can I schedule a bike repair service online?

Yes, you can easily schedule a bike repair service through our website at our Contact Us page or give us a call at 949-484-6409.

Which brands do you carry in your shop?

We stock a curated selection of top-notch brands for electric bikes, mountain bikes, and road bikes. Our inventory includes trusted names known for quality, durability, and cutting-edge technology, such as:

  • Aventon
  • Lectric
  • Electric Bike Company
  • SUPER73
  • ZOOZ
  • Xero2
  • Velotric
  • Specialized

How can I choose the right bike for my needs?

Our knowledgeable staff are here to assist you. Visit our shop and receive the right guidance from our experienced staff to select the perfect bike according to your preferences, riding habits, and budget.

Do you offer any warranty on your bikes?

Yes, any new bike purchased from our shop comes with a manufacturer’s warranty. We will do any and all warranty work needed on a bike purchased from our shop at no charge for parts and labor. The specific warranty details may vary by brand. Visit our Return Policy and Warranty page.

Stop in today to find the right eBike for your needs.
Call us at 949-484-6409 or visit us today to learn more about our selection of eBikes!

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