My sons e-bike stopped working. I contacted the dealer and they suggested this shop. I called up on 12/31 and they answered. I took the bike down and they said it would take a week to two weeks depending on any parts that needed to be ordered. About 5 days later they called with a touch base and gave an update. I picked the bike up today and my son is jazzed to have it back. There are two guys that work there and a cool shop dog. Good service and without any issues. Appreciated that they set proper expectations.
It was super convenient to rent from Synaptic Cycles during my recent family holiday in Anaheim. Joe dropped off the bike at my hotel at a time that was convenient for me and quickly got me setup. The bike was great -- all carbon and fast
Rating: 5 Francois H (Tripadvisor.com) source:www.tripadvisor.com/
"Rented a bike over the holidays and had a fantastic experience. The bike was delivered straight to my door and it was already dialed into the measurements I sent ahead of time. The Calfee carbon bike I got rode like a dream, and the price was definitely competitive given the quality of the bike and service."
- Chris J (Yelp)source:www.yelp.com
“I rented a bike at the last minute and Synaptic Cycles responded quickly! Joe brought over to my hotel the right sized (and high quality) bike at the right price for three days of great riding. He made needed seat adjustments on the spot. Great service.”
- ABC (Yahoo Reviews) source: local.yahoo.com